Jungle’s Rules of Admission

Admission
The price paid upon entry permits customers to a single Admission play per day. Single entry only, no IN and OUT allowed. Admission restricted to Play structure, Bounce House, Toddler area, Arcades area and open setting only. Birthday party rooms are not open for public unless you booked party with us. 
No admission allowed without socks.   

Claims & Equipment Use
Entry to the Jungle Concord is at your own risk. You hold Jungle Concord harmless against all claims, actions, suits, demands, costs and expenses, including all legal costs and expenses in any way arising out of the use of the equipment caused by your own negligence or that of a child in your care, or by negligence of any other person whatsoever or arising out of the condition of the equipment or the use to which it is put.

Food and Drink
No out side food allowed. Please do not bring food and drink of any kind into the Jungle. Toddler & infant Bottles, formula, babyfood and birthday party cakes (for booked Birthday party or walk in birthday party only) are the only exceptions.

Supervision
Jungle Concord is not a childcare center. An adult of at least 18 years old must accompany children all times and children must not be left on the premises without adult supervision. Our staff monitors the equipment and has access to First Aid, but are not responsible for supervising children. Parents/guardians assume full responsibility and liability for children while on premises. Jungle Concord is not responsible for your children's safety or any injuries that may result from unsafe play or inappropriate use of playground equipment.

Accidents
It is important to follow the rules clearly listed around the center and on the play equipment. We understand in the excitement of exploring, accidents can happen. Please report any accident to a member of staff.

Adult Participation
Adults are only permitted on the play structure to assist their child. Socks must be worn by both children and adults when using the play structure.

Baby Changing
We have two dedicated baby change areas for your convenience and no other area are allowed. A dedicated baby change room is located in the Mens & ladies restroom.

Bullying, Rough Play and Damage
No form of bullying, offensive language or rough play by either children or adults will be tolerated. One warning will be issued and if the behavior is witnessed again, you will be asked to leave the premises. No refund will be issued. Any physical damage to the center will not be tolerated and the responsible person will be expected to pay for the repairs.

Dress Code
Jungle Concord does not recommend clothing that have bows, strings (such as hoodies), or clothing with sharp items or decoration (such as studs). All jewelry and sharp objects must be removed before entering. Pens, buckles, jewelry, watches, money, sharp objects that may be a hazard must not be taken into the play frame, even in pockets.

Bring socks from home. Socks are required for everyone. Children and adults are required to remove their shoes in the play area. Jungle Concord is a socks only environment for all patrons. Socks can be purchased at the entrance desk if you do not have any.

Lost and Damaged Items
Jungle Concord takes no responsibility for damage or loss to these items (Shoes, Gifts and other belonging). You must keep all your valuables and belongings with you all the time. No discount or refund will given to you in case of missing/ lost or damage item.

Refund
No Refund on tokens. No Refund on Admission after one hour of play.
Refunds will only be provided for the item we fail to deliver. Birthday party deposit is non refundable. 

Parent to Child Ratio
Children must be accompanied by an adult (aged 18+). To ensure an enjoyable and safe party for all, we recommend a 1 to 5 parent-to-child ratio for birthday parties.

Sick Children
Please ensure that you and your children are free of illness. Children who are unwell must not use the facilities. Should a child be sick while at Jungle Concord, they will need to leave the premises for risk of infection to other children. No exceptions will be made when children are unwell regardless of medical condition. Also, Please notify a staff member if a child gets sick so we can clean it.

WIFI
Complimentary Wifi is provided. Please ensure you agree to our sign up/acceptable use policy. As this is a complimentary service, we ask that you respect our policy and act lawfully and responsibly.

Right to Refuse
In order to maintain a safe and welcoming environment, Jungle Concord reserves the right to refuse admission to anyone and to ask any person or persons to leave with out refund. Disruptive behavior will not be tolerated. We also have right to inform authority if customer walk out with out paying full due amount.

Rules & Policies subject to change as management fit to operate safely.